“Adaptive leadership consists of the learning required to address conflicts in the values people hold, or to diminish the gap between the values people stand for and the reality they face.” — Ronald Heifetz
Anybody who has ever been to London has seen the ubiquitous “Mind the Gap” signs in the underground. They warn train travelers to watch their step because of the small chasm created between the train and the platform.
For leaders of organizational change, we face our own chasms, or our own gaps. Indeed, leadership is exercised in helping our charges “mind the gap” between our aspired values and our actions, between our values and the reality we face.
So here is a quick list of how leaders mind the gap and enter into adaptive work.